Launch Tabletop creates print-on-demand board games and accessories, and provides mass production services to the tabletop gaming industry.



Pricing, Process & Timelines


All orders submitted through Launch Lab follow the same key steps:


Content review

First, our reviewers check the overall content of your project. We look for anything that might cause an issue, including:

  • Components (such as rulebooks or game boards) that are too big to fit inside any box in your project
  • Objectionable and harmful material including, but not limited to, sexist, racist, or pornographic content
  • Files formatted in unusual or unexpected ways (such as cards left blank on one side)

If we have any questions, or find anything that needs to be addressed, we'll contact you right away.


Pre-press review

Our Pre-press specialists review each of your files. We check for small technical details that may lead to imperfect prints, including:

  • Important text and images that are too close to die-cut edges
  • Too little bleed
  • Lines that are too thin to print reliably
  • Use of rich black or registration black for text
  • Incorrect placement of die-lines on art

If we find artwork issues that need adjustment, we’ll contact you right away to outline the issue and suggest ways to resolve it. If your files need to be re-uploaded, we’ll place the project on hold until you supply your updated artwork.

Once the files pass these initial reviews, your order moves to Production.



Production generally takes 7-10 working days from start to finish. For small orders, it may take less. For large orders, it may take longer.



Shipping from our facility in China usually takes 6-12 days. This can vary depending on your chosen destination and method of delivery.

All orders are tracked. You can find your tracking information on the order detail page.

Frequently asked questions

At Launch Tabletop, we strive to provide excellent customer service and ensure your satisfaction with our products. Here are some important details about our returns policy:

  • How can I initiate a return?
    Please contact us via email at as soon as you receive and check your order to begin a return. We will walk you through the steps to be able to evaluate the return.
  • What items are eligible for return?
    We accept returns for defective or damaged items. If you receive a custom board game or game cards that have printing errors or quality issues, please let us know and we'll be happy to assist you.
  • Are there any exceptions to the returns policy?
    Due to the personalised nature of custom board games, we cannot accept returns for reasons other than defects or damage. We strongly recommend you review your artwork and design files thoroughly before uploading and placing your order to ensure accuracy.

If you have any further questions or need assistance with your return, don't hesitate to reach

out to your us via email at We are here to help make your experience with Launch Tabletop as positive as possible.

We understand the importance of timely delivery and strive to meet our production deadlines. However, unforeseen circumstances may sometimes cause production delays. Here are some key points regarding how we handle such situations:

  • How do you communicate production delays?
    If a production delay is expected to impact your order, our team will proactively reach out to you to provide updates. We believe in transparent and timely communication, ensuring that you are informed about any changes to the original timeline.
  • What steps do you take to resolve production delays?
    When facing production delays, we take immediate action to address the issue and expedite the manufacturing process. Our dedicated team works diligently to minimise the delay and get your custom board game on track as soon as possible.
  • Will the production delay affect the pricing of my order?
    Rest assured, any production delays will not affect the pricing of your order. The agreed-upon manufacturing cost of the custom board game will remain unchanged, regardless of any delays that may occur.
  • How can I stay updated on the status of my order during a production delay?
    During a production delay, we will maintain regular communication with you, providing updates on the progress and revised timeline. You can reach out to us at any time for the latest information or to address any concerns you may have.

We understand that production delays can be frustrating, and we sincerely apologise for any inconvenience caused. Our commitment to delivering high-quality custom board games and game cards remains unwavering, and we appreciate your patience and understanding.

If your country does not use postcodes, obtaining a shipping estimate can still be possible. We recommend using a commonly recognized placeholder code such as "0000" when filling out the postcode field during the shipping estimate process. This allows the system to proceed with generating an estimate based on other address details provided.

Our prices are not negotiable. We have carefully determined our custom board and card game prices based on various factors. These factors include materials, production processes, and operational costs. We aim to offer transparent and consistent pricing to all our customers. If you have any further questions about pricing, don't hesitate to reach out to your project manager.

Have any questions that aren’t covered above? You may find the answer over in our Help Center

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