Help for Launch Lab, the print-on-demand tabletop and board game manufacturing platform.

Launch Lab

<p dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; text-align: start; text-indent: 0px;">Our team is currently developing a warehousing and fulfilment module for our App, but until that module is released, you may utilise the following pathway to direct a Launch Lab order to our warehouse. Using this method will bypass collection of shipping cost at checkout, such that multi-destination shipping can be arranged with a Launch Tabletop agent and be billed separately. When you place your Launch Lab order, select "Launch Tabletop Warehouse" in the country list of the address input UI:<p style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;"> <p style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;"><img src="https://ausattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTExODA3MDMxOTUsImRvbWFpbiI6ImxhdW5jaHRhYmxldG9wLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTE3NjE1fQ.mw-ojeHTZKBS9tXBbNQRtJ1s7dc8vx_DIp5t00_ptxI" style="box-sizing: border-box; border: 0px; cursor: pointer; max-width: 100%; width: 284px;" class="fr-fic fr-dii" data-id="51180703195"><p dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;"> Because some of the address fields are required (and at the moment not automatically populated), you may input the address details as below:<p dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; text-align: start; text-indent: 0px;"> <img src="https://ausattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTExODA3MDMxOTYsImRvbWFpbiI6ImxhdW5jaHRhYmxldG9wLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTE3NjE1fQ.1LhG6ILeBumdnd-WJc7ezxpcjfbHBkNdJ_X1qyvW4Gs" style="box-sizing: border-box; border: 0px; cursor: pointer; max-width: 100%; width: 447px;" class="fr-fic fr-dii" data-id="51180703196"><div style="font-size: 16px;"> </div>Contact Launch Tabletop Support with information about the quantity of games you'd like to ship to each destination, and we will provide you with their shipping estimate.

 Our team is currently developing a warehousing and fulfilment module for our App, but until that module is released, you may utilise the following pathway to direct a Launch Lab order to our warehouse. Using this method will bypass collection of shipping cost at checkout, such that multi-destination shipping can be arranged with a Launch Tabletop agent and be billed separately.  When you place your Launch Lab order, select "Launch Tabletop Warehouse" in the country list of the address input UI:        Because some of the address fields are required (and at the moment not automatically populated), you may input the address details as below:       Contact Launch Tabletop Support with information about the quantity of games you'd like to ship to each destination, and we will provide you with their shipping estimate.    

Instructions for shipping a Launch Lab order to multiple addresses

Shipping to multiple addresses with Launch Tabletop

Shipping to multiple addresses via the Launch Tabletop Warehouse

When ordering your prototype or game through Launch Lab, it’s helpful to understand the key stages your order goes through—from artwork submission to delivery. Here’s a breakdown of the typical timeline, and how you can estimate shipping costs before you place an order. <h3 style="font-size: 16px;">1. Artwork Review</h3> Once you place your order, our production team will first review your artwork. This typically takes 1–2 business days, depending on how many components are in your project. If any issues are found, we’ll reach out with clear feedback and next steps. You’ll have the opportunity to fix and re-upload your artwork before production begins. <h3 style="font-size: 16px;">2. Production</h3> After your artwork is approved, your order will move into production. Our standard turnaround time is 8–12 business days, with most orders completed in about 10 business days. <h3 style="font-size: 16px;">3. Shipping &amp; Delivery</h3> Once your order has been produced, it’s packed and handed off to the courier. Shipping time depends on the method you selected at checkout:<ul style="font-size: 16px;"><li style="font-size: 16px;">Priority Shipping – Estimated delivery in 6–10 days after dispatch</li><li style="font-size: 16px;">Standard Shipping – Estimated delivery in 9–14 days after dispatch</li><li style="font-size: 16px;">Economy Shipping – Estimated delivery in 15–21 days after dispatch</li></ul> These delivery windows begin after production is complete, not from the order date.&nbsp;<h3 style="font-size: 16px;">Want to Check Shipping Costs &amp; Timeframes Before Ordering?</h3> You can view an estimated shipping cost and delivery timeframe directly in your project before placing an order:<ol start="1" style="font-size: 16px;"><li style="font-size: 16px;">Open your project in Launch Lab.</li><li style="font-size: 16px;">Click the Cost Estimator button at the top of the page.</li></ol> <img src="https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51223105229/original/WxYcVesz4WjdHsYxKtY1P6MCIdPa7hKhOw.png?1746571119" style="width: auto; max-width: 100%;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="51223105229"> <ol start="3" style="font-size: 16px;"><li style="font-size: 16px;">Select the&nbsp;Shipping estimate&nbsp;tab.</li><li style="font-size: 16px;">Enter the destination country, postcode, and quantity.</li></ol> <img src="https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51223105264/original/bfCPNK09vZFO8is5hPlYKVgbfgBK-TacVQ.png?1746571128" style="width: auto; max-width: 100%;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="51223105264"> You’ll then see an estimate of the total shipping cost and delivery time based on your location and the number of units. If you have any questions about your timeline, order, or shipping options, don’t hesitate to <a href="mailto:support@launchtabletop.com" rel="noreferrer" target="_blank">contact us</a>—we’re here to help!

 When ordering your prototype or game through Launch Lab, it’s helpful to understand the key stages your order goes through—from artwork submission to delivery. Here’s a breakdown of the typical timeline, and how you can estimate shipping costs before you place an order.     1. Artwork Review     Once you place your order, our production team will first review your artwork. This typically takes 1–2 business days, depending on how many components are in your project.     If any issues are found, we’ll reach out with clear feedback and next steps. You’ll have the opportunity to fix and re-upload your artwork before production begins.     2. Production     After your artwork is approved, your order will move into production. Our standard turnaround time is 8–12 business days, with most orders completed in about 10 business days.     3. Shipping & Delivery     Once your order has been produced, it’s packed and handed off to the courier. Shipping time depends on the method you selected at checkout:    Priority Shipping – Estimated delivery in 6–10 days after dispatch    Standard Shipping – Estimated delivery in 9–14 days after dispatch    Economy Shipping – Estimated delivery in 15–21 days after dispatch       These delivery windows begin after production is complete, not from the order date.     Want to Check Shipping Costs & Timeframes Before Ordering?     You can view an estimated shipping cost and delivery timeframe directly in your project before placing an order:    Open your project in Launch Lab.    Click the Cost Estimator button at the top of the page.               Select the Shipping estimate tab.    Enter the destination country, postcode, and quantity.             You’ll then see an estimate of the total shipping cost and delivery time based on your location and the number of units.     If you have any questions about your timeline, order, or shipping options, don’t hesitate to contact us—we’re here to help!    

Learn how long it takes to review, produce, and ship your game with Launch Lab. Includes a guide to checking shipping estimates before you order.

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