Launch Lab articles
Code 0015: Document is damaged and needs repair
❗ Errors
- Document is damaged and needs repair.
What is the problem?
Something went wrong while your file was being saved, moved, or uploaded. This can happen for a number of reasons, including software bugs, hard drive issues, or a disrupted internet connection during upload.
As a result, your file appears to be damaged or corrupted, and Launch Lab is unable to open or process it.
How do I fix it?
Open your original working file and re-export the print-ready file from there.
Once you’ve done that, simply re-upload the new file to Launch Lab.
Further help
If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.
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