❗ Errors
- Incorrect page count. Document has unexpected page count.
What is the problem?
Most print-ready design files are expected to contain multiple pages, even for components that may not seem obvious at first - such as box art or playing cards.
For example:
If your game includes 18 cards with different faces, the artwork PDF should contain 18 pages - one page per card front. (The card back is submitted as a separate file.)
Another example:
For box art, the PDF should contain two pages - one for the box cover, and one for the box base.
Error 0017 occurs when the number of pages in your file does not match what’s expected for the component you’ve ordered. Common issues include:
Supplying only one page when multiple are required
Including card backs in the same file as card fronts
Adding extra pages that don’t belong
If the page count is incorrect, our printers can’t process your file accurately.
How do I fix it?
The easiest way to resolve this issue is to download the template provided in Launch Lab for the specific component you’re working on and build your artwork into that template.
Ensure your final PDF includes the correct number of pages, based on your project component:
An 18-card deck = 18 pages per PDF (one 18 page PDF for the fronts and one 18 page PDF for the backs)
A 24-page rulebook = 24 pages
Box art = 2 pages (lid and base)
Double-check that no extra pages are included and that card backs are supplied separately.
Further help
If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.
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