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Code 0017: Incorrect page count

Last updated: 3 Jun 2025

❗ Errors

  • Incorrect page count. Document has unexpected page count.


What is the problem?


Most print-ready design files are expected to contain multiple pages, even for components that may not seem obvious at first - such as box art or playing cards.


For example:

If your game includes 18 cards with different faces, the artwork PDF should contain 18 pages - one page per card front. (The card back is submitted as a separate file.)


Another example:

For box art, the PDF should contain two pages - one for the box cover, and one for the box base.


Error 0017 occurs when the number of pages in your file does not match what’s expected for the component you’ve ordered. Common issues include:

  • Supplying only one page when multiple are required

  • Including card backs in the same file as card fronts

  • Adding extra pages that don’t belong


If the page count is incorrect, our printers can’t process your file accurately.


How do I fix it?


The easiest way to resolve this issue is to download the template provided in Launch Lab for the specific component you’re working on and build your artwork into that template.


Ensure your final PDF includes the correct number of pages, based on your project component:

  • An 18-card deck = 18 pages per PDF (one 18 page PDF for the fronts and one 18 page PDF for the backs)

  • A 24-page rulebook = 24 pages

  • Box art = 2 pages (lid and base)


Double-check that no extra pages are included and that card backs are supplied separately.



Further help


If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.


Related articles in 'PDF Verification Error Codes'

Code 0001: Text is smaller than 5pt

31 May 2025

Frequently asked questions

At the top of your component list page is a Unit Price Estimator button. Click on this to view a custom board game pricing estimate for your project as it currently stands.

Adjusting the number of units to be produced will show the effect of different quantities on the cost per unit. The more units you make, the lower the cost per unit and overall board game manufacturing cost.

Beneath the number of unit selectors, there are two tabs:

  • Project breakdown: This is a list showing the individual components in your project and the cost associated with each component, helping you understand your custom board game price in detail.
  • Unit cost price breaks: This is a visual way to show where the major price breaks occurs and how this affects the cost per unit.
  • Create an order: At the bottom of your component page, click the ‘Create Order’ button.
  • Name the order: Give your order a name.
  • Select projects: Select which projects you wish to add to your order.
  • Set quantity: Set your quantity of units for each project in your order. A total price indicator will specify the total cost.
  • Select shipping address: Select the address you’d like this order shipped to. You are also able to add and select a different address.
  • Review order: Choose a delivery option for your project from the list provided, then click ‘Complete your order’. You will be required to make payment before your order is sent off to review & production.

Important Notes

  • Only projects including a container/box can be selected.
  • Only projects with artwork that has passed preflight can be selected.

If you wish to proceed with a specific order, you’ll need to follow the Order process, which includes:

  • Confirm quantity & price.
  • Confirm shipping address.
  • Review your order.

Once this is done and if you’re happy to proceed, choose a courier service you’d like to go with.

Click on ‘Complete your order’ and you will be taken off to a secure page to make payment.

Once payment has been finalised, your order will now be active and will be reviewed by a Launch Tabletop representative shortly.

The two most important things to consider are:

  • The size of the board you need when it's unfolded and ready for play and
  • The box size you need to fit it into when folded to be put away.

Taking those two things into account, decide on whether you prefer a bi-fold or a quad-fold board, whether you want to print on 1-side or both sides of the board, choose a finish on the printed sides, and select from the sizes available. For more compact board games, you may prefer a bi-fold, whereas long epic adventures may require a large quad-fold board to create an immersive tabletop experience. These formats are ideal for custom-made board games that demand a unique play style or footprint. Read more about our game board options.

Have any questions that aren’t covered above? You may find the answer over in our Knowledge Base.

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