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Code 0012: Dieline is missing

Launch Lab

Code 0012: Dieline is missing

Understand and solve document setup and cropping issues in your print file

Tania Walker, 12 Feb 2023

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Error: Dieline is missing

Your Launch Lab Preflight Report PDF has returned the following error:

What is the problem?

Your artwork has missing dielines.

Dielines tell our printers how to position your print so that all cutting and folding happens in the right places. It's important that these dielines are sized and positioned exactly where they need to be. If they are moved, changed, or missing, your artwork won't print right.

How do I fix it?

We strongly recommend using Launch Lab's templates to ensure your artwork is set up correctly. If you didn't use the template, follow our easy instructions to download your template now, and transfer your artwork into the template before re-uploading it.

If you did use the template, and you're still seeing this problem, first check the instructions PDF that came with your template. Check your file against the information in that PDF.

If you are unsure how to correctly set a spot colour for the dieline, then we recommend opening the original template file and copy/paste your artwork on to it. The template provided already include the correct spot colour settings.

Further help

If this error code persists after you upload your modified document, please contact support@launchtabletop.com for assistance.

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