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Code 0011: Artwork dielines different to reference

Launch Lab

Code 0011: Artwork dielines different to reference

Understand and solve document setup and cropping issues in your print file

Tania Walker, 12 Feb 2023

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Error: Artwork dielines appear different to reference

Your Launch Lab Preflight Report PDF has returned the following warning:

What is the problem?

The dielines in your artwork are different in some way to the correct dielines provided in the Launch Lab template.

Dielines tell our printers how to position your print so that all cutting and folding happens in the right places. It's important that these dielines are sized and positioned exactly where they need to be. If they are moved, changed, or missing, your artwork won't print right.

How do I fix it?

We strongly recommend using Launch Lab's templates to ensure your artwork is set up correctly. If you didn't use the template, follow our easy instructions to download your template now, and transfer your artwork into the template before re-uploading it.

If you did use the template, and you're still seeing this problem, first check the instructions PDF that came with your template. Check your file against the information in that PDF.

The dieline in your file should be:

  • The same dimensions shown in the top right of the instructions
  • Visible in your file (the layer must be switched on, not hidden)
  • Positioned above all other layers
  • Set as a spot colour named “Dieline"

The easiest fix is to create a new file based on the original template. Copy your artwork into it, then re-upload this new file.

Further help

If this error code persists after you upload your modified document, please contact for assistance.


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