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Code 0013: Duplicate dielines found

Launch Lab

Code 0013: Duplicate dielines found

Understand and solve document setup and cropping issues in your print file

Tania Walker, 2 May 2023

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Error: Duplicate dielines found

Your Launch Lab Preflight Report PDF has returned the following error:

What is the problem?

Your artwork has more than one copy of its dielines.

Dielines tell our printers how to position your print so that all cutting and folding happens in the right places. It's important that these dielines are sized and positioned exactly where they need to be. If they are duplicated or changed, your artwork won't print right.

How do I fix it?

Check to see if your artwork's dieline layer is an obvious duplicate. If so, delete the duplicate dieline layer, save the file, and upload it again.

We strongly recommend using Launch Lab's templates to ensure your artwork is set up correctly. If you didn't use the template, follow our easy instructions to download your template now, and transfer your artwork into the template before re-uploading it.

If you did use the template, and you're still seeing this problem, the easiest fix is to create a new file based on the template. Copy your artwork into it, then re-upload this new file.

Further help

If this error code persists after you upload your modified document, please contact for assistance.


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