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Code 0015: Document is damaged and needs repair

Launch Lab

Code 0015: Document is damaged and needs repair

Understand and solve data corruption issues in your print file

Tania Walker, 12 Feb 2023

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Error: Document is damaged and needs repair

Your Launch Lab Preflight Report PDF has returned the following error:

What is the problem?

Something went wrong when your file was saved, moved, or uploaded. This can happen for any number of reasons, including a software bug, corruption in your hard drive, or a bad connection during file upload.

Ultimately, this error means your file has become damaged in some way before it reached us, and because of this, Launch Lab cannot open or use it.

How do I fix it?

We recommend opening your original working file, and re-exporting your print file from there.

Once you have done this, please re-upload the file to Launch Lab.

Further help

If this error code persists after you upload your modified document, please contact for assistance.


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