Launch Tabletop creates print-on-demand board games and accessories, and provides mass production services to the tabletop gaming industry.
Home
Mass Manufacturing
Launch Tabletop Shop
InstagramFacebookTwitterYouTube

Home

/

Resources

/

Knowledge Base

/

Launch Lab

/

Code 0015: Document is damaged and needs repair

Launch Lab

Code 0015: Document is damaged and needs repair

Understand and solve data corruption issues in your print file

Tania Walker, 12 Feb 2023

Share this article

Error: Document is damaged and needs repair

Your Launch Lab Preflight Report PDF has returned the following error:

What is the problem?

Something went wrong when your file was saved, moved, or uploaded. This can happen for any number of reasons, including a software bug, corruption in your hard drive, or a bad connection during file upload.

Ultimately, this error means your file has become damaged in some way before it reached us, and because of this, Launch Lab cannot open or use it.

How do I fix it?

We recommend opening your original working file, and re-exporting your print file from there.

Once you have done this, please re-upload the file to Launch Lab.

Further help

If this error code persists after you upload your modified document, please contact support@launchtabletop.com for assistance.

Keywords

Related articles in 'Artwork Preparation'

Using Launch Lab's Pixel Template to Prepare Art in Canva

Nick Chan, 23 Jul 2024

Add a Component

Tania Walker, 18 Mar 2024

Code 0005: Object uses RGB

Tania Walker, 2 Mar 2024

What is Launch Lab?

Tania Walker, 28 Aug 2023

Create customised board game components with Launch Lab

Join Launch Lab for free and build a sample game!

Sign up for free to explore a universe of possibility.

Launch Tabletop helps creators make custom board games.

Keep up to date with new features and releases

Instagram

Privacy Policy

Terms of Service

Subscribe

Copyright © 2024 Launch Tabletop Ltd. All rights reserved.