Help for Launch Lab, the print-on-demand tabletop and board game manufacturing platform.

Launch Lab

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Text is smaller than 5 pt. It might be difficult to print small text in the selected printing process.</li></ul></div> <h3>What is the problem?</h3> Extremely thin text—particularly anything under a certain threshold—can be difficult to print accurately. It may appear faint, patchy, or may not print at all.<hr><h3>How do I fix it?</h3> Review all text in your print file and make sure every element is at least 5pt or larger. If any text is smaller than 5pt, consider rewriting or simplifying the content, or adjusting your layout to make space for a larger font size. After making the necessary changes, re-export your file and upload the updated version to Launch Lab.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Text is smaller than 5 pt. It might be difficult to print small text in the selected printing process.       What is the problem?     Extremely thin text—particularly anything under a certain threshold—can be difficult to print accurately. It may appear faint, patchy, or may not print at all.   How do I fix it?     Review all text in your print file and make sure every element is at least 5pt or larger.     If any text is smaller than 5pt, consider rewriting or simplifying the content, or adjusting your layout to make space for a larger font size.     After making the necessary changes, re-export your file and upload the updated version to Launch Lab.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance. 

Learn how to resolve Launch Lab Error Code 0001, which flags text smaller than 5pt in your PDF file. Improve print readability with this quick fix guide.

Fix Launch Lab Error 0001: Text Smaller Than 5pt

Code 0001: Text is smaller than 5pt

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Font not embedded.</li></ul></div> <h3>What is the problem?</h3> If fonts are not embedded in your PDF file, the printer may attempt to substitute them with different fonts. This can result in unexpected changes to your design—text may appear in the wrong font, have altered spacing, or fail to appear entirely.<hr><h3>How do I fix it?</h3> When exporting your file, ensure that your export or save settings include the option to embed fonts. The exact steps will depend on the software you’re using. Look for a setting or checkbox labelled something like “Embed fonts” and make sure it is selected. After embedding the fonts, re-export your file and upload the updated version to Launch Lab.<hr><h3>Further help</h3> If this error still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Font not embedded.       What is the problem?     If fonts are not embedded in your PDF file, the printer may attempt to substitute them with different fonts. This can result in unexpected changes to your design—text may appear in the wrong font, have altered spacing, or fail to appear entirely.   How do I fix it?     When exporting your file, ensure that your export or save settings include the option to embed fonts.     The exact steps will depend on the software you’re using. Look for a setting or checkbox labelled something like “Embed fonts” and make sure it is selected.     After embedding the fonts, re-export your file and upload the updated version to Launch Lab.   Further help     If this error still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance. 

Solve Launch Lab Error Code 0002 by ensuring fonts are embedded in your PDF. Avoid font substitution issues when printing.

Fix Launch Lab Error 0002: Font Is Not Embedded

Code 0002: Font is not embedded

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Resolution of color and grayscale images is between 270 and 300 ppi.</li></ul></div> <h3>What is the problem?</h3> Digital images are made up of thousands of tiny pixels. If your print file doesn’t contain enough pixels per inch (ppi)—also known as dpi—the final print can appear jagged, pixelated, or blurry. This is why images sourced from the internet often don’t print well. Most screen images are only 75–100ppi, which looks fine on a monitor but results in poor print quality. Professional print quality typically requires 300ppi. At this resolution, printed images appear sharp and smooth, even up close. Some designers choose even higher resolutions (e.g. 600ppi or 1200ppi), but this increases file size significantly. 300ppi strikes the right balance between visual quality and manageable file size. If your images are between 270–300ppi, Launch Lab will flag a warning, not an error. You may still proceed with printing, though we recommend using at least 300ppi for the best results and a crisp, professional look. <hr><h3>How do I fix it?</h3> We recommend starting with the templates generated for you in Launch Lab, which are already configured at the correct resolution. If you create your artwork directly within these templates, resolution issues are unlikely. If you’re working with your own files, check the resolution within your design software. In Photoshop, for example, go to the Image menu, click Image Size, and check the value next to Resolution. <div style="background-color: #e8f4fd; border-left: 6px solid #0288d1; padding: 16px; border-radius: 6px; font-family: Arial, sans-serif; margin-top: 16px; margin-bottom: 16px;"><h4 style="margin: 0 0 8px 0; color: #0277bd; font-size: 16px;">Importing artwork into your design file</h4>It'simportant to know that every part of your design file has to be 300ppi or more—even artwork you import from elsewhere.If you’re adding elements created by someone else—such as an artist—open the artwork separately first to check its resolution. If it’s 300ppi or more, it’s safe to import. If it’s lower, reach out to the artist or original source and request a higher-resolution version.</div> Once you’ve ensured all parts of your file have a resolution of at least 300dpi, re-export and re-upload your file.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Resolution of color and grayscale images is between 270 and 300 ppi.          What is the problem?     Digital images are made up of thousands of tiny pixels. If your print file doesn’t contain enough pixels per inch (ppi)—also known as dpi—the final print can appear jagged, pixelated, or blurry.     This is why images sourced from the internet often don’t print well. Most screen images are only 75–100ppi, which looks fine on a monitor but results in poor print quality.     Professional print quality typically requires 300ppi. At this resolution, printed images appear sharp and smooth, even up close. Some designers choose even higher resolutions (e.g. 600ppi or 1200ppi), but this increases file size significantly. 300ppi strikes the right balance between visual quality and manageable file size.     If your images are between 270–300ppi, Launch Lab will flag a warning, not an error. You may still proceed with printing, though we recommend using at least 300ppi for the best results and a crisp, professional look.      How do I fix it?     We recommend starting with the templates generated for you in Launch Lab, which are already configured at the correct resolution. If you create your artwork directly within these templates, resolution issues are unlikely.     If you’re working with your own files, check the resolution within your design software. In Photoshop, for example, go to the Image menu, click Image Size, and check the value next to Resolution.      Importing artwork into your design file  It'simportant to know that every part of your design file has to be 300ppi or more—even artwork you import from elsewhere.  If you’re adding elements created by someone else—such as an artist—open the artwork separately first to check its resolution. If it’s 300ppi or more, it’s safe to import. If it’s lower, reach out to the artist or original source and request a higher-resolution version.      Once you’ve ensured all parts of your file have a resolution of at least 300dpi, re-export and re-upload your file.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance. 

Resolve Launch Lab Error Code 0003 by ensuring all images are 300ppi or higher for optimal print quality and crisp results.

Fix Launch Lab Error 0003: Image Resolution Low

Code 0003: Resolution of images is between 270–300ppi

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Resolution of color and grayscale images is lower than 270 pixels per inch.</li></ul></div> <h3>What is the problem?</h3> Digital images are made up of hundreds of thousands of pixels. When a print file doesn’t contain enough pixels per inch (ppi)—also known as dpi—the image quality suffers. The result can look jagged, pixelated, or blurry. This is why you can’t simply use images from the internet and expect them to print well. Most images intended for screens have resolutions between 75ppi and 100ppi. While these look fine on a monitor, they print poorly. A resolution of 300ppi (pixels per inch) is the standard for professional-quality printing. At this level, prints appear sharp and clean, even up close. Some designers choose higher resolutions like 600ppi or 1200ppi, but this increases file size significantly. 300ppi strikes the ideal balance between image quality and file manageability. Images slightly below this threshold—between 270ppi and 300ppi—are usually acceptable and will only trigger a system warning. However, images below 270ppi will print poorly and result in a system error. <hr><h3>How do I fix it?</h3> We recommend starting with the templates generated for you in Launch Lab, as they’re already set to the correct resolution. If you create your artwork directly within these templates, you’re unlikely to encounter resolution issues. If you’re using your own files, check the image resolution in your design software. In Photoshop, for example, go to the Image menu, select Image Size, and look for the value next to Resolution. Once you’ve confirmed that all elements in your file are at 300dpi or higher, re-export and upload the updated file to Launch Lab.<div style="background-color: #e8f4fd; border-left: 6px solid #0288d1; padding: 16px; border-radius: 6px; font-family: Arial, sans-serif; margin-top: 16px; margin-bottom: 16px;"><h4 style="margin: 0 0 8px 0; color: #0277bd; font-size: 16px;">Importing artwork into your design file</h4>It'simportant to know that every part of your design file has to be 300ppi or more—even artwork you import from elsewhere.If you’re adding elements created by someone else—such as an artist—open the artwork separately first to check its resolution. If it’s 300ppi or more, it’s safe to import. If it’s lower, reach out to the artist or original source and request a higher-resolution version.</div>Once you’ve ensured all parts of your file have a resolution of at least 300dpi, re-export and re-upload your file. <hr><h3>Further help</h3> If this error still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Resolution of color and grayscale images is lower than 270 pixels per inch.          What is the problem?     Digital images are made up of hundreds of thousands of pixels. When a print file doesn’t contain enough pixels per inch (ppi)—also known as dpi—the image quality suffers. The result can look jagged, pixelated, or blurry.     This is why you can’t simply use images from the internet and expect them to print well. Most images intended for screens have resolutions between 75ppi and 100ppi. While these look fine on a monitor, they print poorly.     A resolution of 300ppi (pixels per inch) is the standard for professional-quality printing. At this level, prints appear sharp and clean, even up close. Some designers choose higher resolutions like 600ppi or 1200ppi, but this increases file size significantly. 300ppi strikes the ideal balance between image quality and file manageability.     Images slightly below this threshold—between 270ppi and 300ppi—are usually acceptable and will only trigger a system warning. However, images below 270ppi will print poorly and result in a system error.      How do I fix it?     We recommend starting with the templates generated for you in Launch Lab, as they’re already set to the correct resolution. If you create your artwork directly within these templates, you’re unlikely to encounter resolution issues.     If you’re using your own files, check the image resolution in your design software. In Photoshop, for example, go to the Image menu, select Image Size, and look for the value next to Resolution.     Once you’ve confirmed that all elements in your file are at 300dpi or higher, re-export and upload the updated file to Launch Lab.   Importing artwork into your design file  It'simportant to know that every part of your design file has to be 300ppi or more—even artwork you import from elsewhere.  If you’re adding elements created by someone else—such as an artist—open the artwork separately first to check its resolution. If it’s 300ppi or more, it’s safe to import. If it’s lower, reach out to the artist or original source and request a higher-resolution version.   Once you’ve ensured all parts of your file have a resolution of at least 300dpi, re-export and re-upload your file.      Further help     If this error still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Launch Lab Error 0004 by ensuring all images are at least 300ppi. Avoid poor-quality prints due to low image resolution.

Fix Launch Lab Error 0004: Image Resolution Too Low

Code 0004: Resolution of images under 270ppi

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Object uses RGB.</li></ul></div> <h3>What is the problem?</h3> Most commercial printers—including Launch Lab—print using the CMYK colour space. This warning appears because your file has either been saved in RGB, or contains RGB elements such as embedded images. For most users, this warning can be safely ignored. Launch Lab’s printers will automatically convert RGB content to CMYK during the print process, usually with excellent results. This warning is primarily intended for advanced users who want precise control over colour reproduction and are willing to manually adjust their files for the most accurate print output.<hr><h3>How do I fix it?</h3> <span dir="ltr" style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">We always recommend starting with the templates generated for you in&nbsp;<span class="s1" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">Launch Lab. These templates are set up with the correct specifications from the start, making it easier to produce high-quality, print-ready files. Whether or not you’ve used a template, you can safely ignore the RGB warning. Launch Tabletop’s printers are designed to handle RGB-to-CMYK conversion reliably and will produce excellent results in most cases. If you’re an advanced user seeking precise colour control, we suggest referring to a tutorial specific to your design software. Colour conversion workflows vary widely depending on the program and the level of control you need. In many cases, achieving perfect accuracy is a complex process and falls outside the scope of this article.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance. <hr><h3>Further reading</h3> <ul><li class="p3"><a href="https://launchtabletop.com/articles/post/cmyk-vs-rgb-whats-the-difference">Article: CMYK vs RGB – What’s the difference?</a></li></ul>

  ⚠️ Warnings   Object uses RGB.       What is the problem?     Most commercial printers—including Launch Lab—print using the CMYK colour space. This warning appears because your file has either been saved in RGB, or contains RGB elements such as embedded images.     For most users, this warning can be safely ignored. Launch Lab’s printers will automatically convert RGB content to CMYK during the print process, usually with excellent results.     This warning is primarily intended for advanced users who want precise control over colour reproduction and are willing to manually adjust their files for the most accurate print output.   How do I fix it?     We always recommend starting with the templates generated for you in Launch Lab. These templates are set up with the correct specifications from the start, making it easier to produce high-quality, print-ready files.     Whether or not you’ve used a template, you can safely ignore the RGB warning. Launch Tabletop’s printers are designed to handle RGB-to-CMYK conversion reliably and will produce excellent results in most cases.     If you’re an advanced user seeking precise colour control, we suggest referring to a tutorial specific to your design software. Colour conversion workflows vary widely depending on the program and the level of control you need. In many cases, achieving perfect accuracy is a complex process and falls outside the scope of this article.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.      Further reading      Article: CMYK vs RGB – What’s the difference?  

Resolve Launch Lab Error 0005 by converting or reviewing RGB content. Learn when it’s safe to ignore and how to achieve accurate colour control.

Fix Launch Lab Error 0005: RGB Objects in File

Code 0005: Object uses RGB

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Object uses spot color.</li></ul></div> <h3>What is the problem?</h3> Most commercial printers—including Launch Lab—use the CMYK colour space. This process combines four inks: Cyan, Magenta, Yellow, and Black, in varying amounts to produce a wide spectrum of colours. Nearly all printed materials you encounter—such as board games, flyers, magazines, and posters—are printed using CMYK. You’ve received this error because your file contains a spot colour. Unlike CMYK, which blends colours from multiple inks, spot colours use a single, pre-mixed ink to produce an exact shade. Spot colours are typically used by companies that require precise brand colour consistency across all printed materials. However, this method is more expensive and incompatible with standard CMYK printing. Launch Lab’s print system does not support spot colours. To proceed, you’ll need to convert all spot colours in your file to CMYK.<hr><h3>How do I fix it?</h3> The solution is similar across most design software: Open the Swatches panel, locate any spot colours, and convert them to CMYK.<div style="background-color: #e8f4fd; border-left: 6px solid #0288d1; padding: 16px; border-radius: 6px; font-family: Arial, sans-serif; margin-top: 16px; margin-bottom: 16px;"><h4 dir="ltr" style="margin: 0 0 8px 0; color: #0277bd; font-size: 16px;">Dieline swatches</h4>You may see a spot colour swatch named “dieline”. Do not modify this swatch—it is an essential part of your file used for production purposes. Only convert any additional spot colours you find.</div><h3>Adobe Illustrator and InDesign</h3><ol start="1"><li>In the top menu, go to Window &gt; Swatches.This opens the Swatches panel, showing all colours used in your document as squares.</li><li>Look for swatches with a dot in the bottom-right corner — this indicates a Spot Colour.</li><li>Double-click a Spot Colour swatch to open the Swatch Options panel.</li><li>In the Swatch Options panel:<ul><li>Check the Name of the swatch.Important: If the swatch is named “dieline”, click Cancel, and move on to the next Spot Colour.</li><li>Set&nbsp;Colour Mode&nbsp;to&nbsp;CMYK.</li><li>Set&nbsp;Colour Type&nbsp;to&nbsp;Process Colour.</li><li>Rename the colour if you wish, using the Name field.</li></ul></li><li>Click OK to apply the changes. The swatch should now appear as a plain square with no dot, confirming it’s now a CMYK colour.</li><li>Repeat these steps for any other Spot Colour swatches—excluding dieline.</li></ol> <h3>Affinity Designer and Publisher</h3> Unfortunately, Affinity software does not allow you to convert a Spot Colour to CMYK directly. Instead, you must delete and replace it.<ol start="1"><li>In the top menu, go to View &gt; Studio &gt; Swatches.This opens the Swatches panel, which shows all colours used in your document.</li><li>Identify any swatches with a dot in the bottom-right corner — these are Spot Colours.</li><li>Right-click on the Spot Colour swatch and choose Delete Fill.Important: Do not delete the swatch named “dieline”.</li><li>After deleting the swatch, replace it in your artwork with a CMYK colour.</li></ol><hr><h3>Further help</h3> If this error still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Object uses spot color.       What is the problem?     Most commercial printers—including Launch Lab—use the CMYK colour space. This process combines four inks: Cyan, Magenta, Yellow, and Black, in varying amounts to produce a wide spectrum of colours. Nearly all printed materials you encounter—such as board games, flyers, magazines, and posters—are printed using CMYK.     You’ve received this error because your file contains a spot colour.     Unlike CMYK, which blends colours from multiple inks, spot colours use a single, pre-mixed ink to produce an exact shade. Spot colours are typically used by companies that require precise brand colour consistency across all printed materials. However, this method is more expensive and incompatible with standard CMYK printing.     Launch Lab’s print system does not support spot colours. To proceed, you’ll need to convert all spot colours in your file to CMYK.   How do I fix it?     The solution is similar across most design software: Open the Swatches panel, locate any spot colours, and convert them to CMYK.   Dieline swatches  You may see a spot colour swatch named “dieline”. Do not modify this swatch—it is an essential part of your file used for production purposes. Only convert any additional spot colours you find.   Adobe Illustrator and InDesign    In the top menu, go to Window > Swatches.  This opens the Swatches panel, showing all colours used in your document as squares.    Look for swatches with a dot in the bottom-right corner — this indicates a Spot Colour.    Double-click a Spot Colour swatch to open the Swatch Options panel.    In the Swatch Options panel:    Check the Name of the swatch.  Important: If the swatch is named “dieline”, click Cancel, and move on to the next Spot Colour.    Set Colour Mode to CMYK.    Set Colour Type to Process Colour.    Rename the colour if you wish, using the Name field.      Click OK to apply the changes. The swatch should now appear as a plain square with no dot, confirming it’s now a CMYK colour.    Repeat these steps for any other Spot Colour swatches—excluding dieline.       Affinity Designer and Publisher     Unfortunately, Affinity software does not allow you to convert a Spot Colour to CMYK directly. Instead, you must delete and replace it.    In the top menu, go to View > Studio > Swatches.  This opens the Swatches panel, which shows all colours used in your document.    Identify any swatches with a dot in the bottom-right corner — these are Spot Colours.    Right-click on the Spot Colour swatch and choose Delete Fill.  Important: Do not delete the swatch named “dieline”.    After deleting the swatch, replace it in your artwork with a CMYK colour.     Further help     If this error still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Error Code 0006 by converting spot colours to CMYK to ensure compatibility with Launch Lab printing.

Fix Launch Lab Error 0006: Spot Colour Detected

Code 0006: Object uses spot colour

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Registration colour.</li></ul></div> <h3>What is the problem?</h3> In a CMYK document, colours are created by mixing varying amounts of Cyan, Magenta, Yellow, and Black inks. Registration black is a special swatch that appears in your Swatches palette as “Registration”, and represents a mix of 100% of all four inks. Although it appears black,&nbsp;Registration black should never be used as a substitute for regular black text or design elements. It serves a specific technical purpose in printing, typically for&nbsp;crop marks, registration marks, and alignment targets. Using Registration black elsewhere in your artwork can cause printing issues, and should be avoided. Always use a standard black (e.g. 100% K or rich black) for design elements and text.<hr><h3>How do I fix it?</h3><ol start="1"><li>In the top menu, go to Window &gt; Swatches to open the Swatches panel.</li><li>Locate the Registration swatch. It is usually the second swatch in the list and may appear as a small target icon on white or solid black, depending on your view settings.</li><li>Click the Registration swatch to select it.</li><li>Draw a small square somewhere off to the side of your document. Set both the Fill and Stroke of this square to Registration.</li><li>Click to select the square.</li><li>In the top menu, choose&nbsp;Select &gt; Same &gt; Fill Color.This selects all objects in your document using a Registration fill.</li><li>Open the Color panel and set the sliders to:C 0% / M 0% / Y 0% / K 100%This converts all Registration fills to true 100% black.</li><li>Deselect everything, then select your square again.</li><li>In the top menu, go to&nbsp;Select &gt; Same &gt; Stroke Color.This selects all objects using Registration as a stroke.</li><li>In the Color panel, set the sliders again to:C 0% / M 0% / Y 0% / K 100%This converts all Registration strokes to true black.</li></ol><hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Registration colour.       What is the problem?     In a CMYK document, colours are created by mixing varying amounts of Cyan, Magenta, Yellow, and Black inks. Registration black is a special swatch that appears in your Swatches palette as “Registration”, and represents a mix of 100% of all four inks.     Although it appears black, Registration black should never be used as a substitute for regular black text or design elements. It serves a specific technical purpose in printing, typically for crop marks, registration marks, and alignment targets.     Using Registration black elsewhere in your artwork can cause printing issues, and should be avoided. Always use a standard black (e.g. 100% K or rich black) for design elements and text.   How do I fix it?    In the top menu, go to Window > Swatches to open the Swatches panel.    Locate the Registration swatch. It is usually the second swatch in the list and may appear as a small target icon on white or solid black, depending on your view settings.    Click the Registration swatch to select it.    Draw a small square somewhere off to the side of your document. Set both the Fill and Stroke of this square to Registration.    Click to select the square.    In the top menu, choose Select > Same > Fill Color.  This selects all objects in your document using a Registration fill.    Open the Color panel and set the sliders to:  C 0% / M 0% / Y 0% / K 100%  This converts all Registration fills to true 100% black.    Deselect everything, then select your square again.    In the top menu, go to Select > Same > Stroke Color.  This selects all objects using Registration as a stroke.    In the Color panel, set the sliders again to:  C 0% / M 0% / Y 0% / K 100%  This converts all Registration strokes to true black.     Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Error Code 0007 by replacing registration colour with true black to avoid technical print issues in Launch Lab files.

Fix Launch Lab Error 0007: Registration Colour Used

Code 0007: Registration colour

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Text uses rich black.</li></ul></div> <h3>What is the problem?</h3> When printing in CMYK (a colour system that combines Cyan, Magenta, Yellow, and Black inks to produce a wide range of colours), there are several ways to print the colour black. It can be printed using black ink only (known as 100% K), or as a rich black, which combines black ink with small amounts of the other inks to create a deeper or tinted black. Using rich black in artwork is perfectly acceptable—and can even enhance visual impact with subtle tonal variations. However, rich black should not be used for text. Because rich black involves layering multiple inks, it can lead to slight misalignments during printing, causing text to appear blurry or fuzzy, especially at smaller sizes. For crisp, readable text, always use 100% black (K only).<hr><h3>How do I fix it?</h3>Select all the black text in your document and open the Color panel. You should see the following values:<ul><li>C: 0%</li><li>M: 0%</li><li>Y: 0%</li><li>K: 100%</li></ul> If you see any values other than these, your text is using rich black. To fix the issue, adjust the values to match the ones above—this will ensure your text prints cleanly using black ink only.<div style="background-color: #e8f4fd; border-left: 6px solid #0288d1; padding: 16px; border-radius: 6px; font-family: Arial, sans-serif; margin-top: 16px; margin-bottom: 16px;"><h4 dir="ltr" style="margin: 0 0 8px 0; color: #0277bd; font-size: 16px;">Double-check all text</h4>Make sure you’ve reviewed every text element in your document. If even one piece of rich black text remains, the error will continue to appear. Carefully inspect all pages and layers to ensure all black text is set to C: 0%, M: 0%, Y: 0%, K: 100%.</div><hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Text uses rich black.       What is the problem?     When printing in CMYK (a colour system that combines Cyan, Magenta, Yellow, and Black inks to produce a wide range of colours), there are several ways to print the colour black. It can be printed using black ink only (known as 100% K), or as a rich black, which combines black ink with small amounts of the other inks to create a deeper or tinted black.     Using rich black in artwork is perfectly acceptable—and can even enhance visual impact with subtle tonal variations. However, rich black should not be used for text.     Because rich black involves layering multiple inks, it can lead to slight misalignments during printing, causing text to appear blurry or fuzzy, especially at smaller sizes. For crisp, readable text, always use 100% black (K only).   How do I fix it?  Select all the black text in your document and open the Color panel. You should see the following values:    C: 0%    M: 0%    Y: 0%    K: 100%       If you see any values other than these, your text is using rich black.     To fix the issue, adjust the values to match the ones above—this will ensure your text prints cleanly using black ink only.   Double-check all text  Make sure you’ve reviewed every text element in your document. If even one piece of rich black text remains, the error will continue to appear. Carefully inspect all pages and layers to ensure all black text is set to C: 0%, M: 0%, Y: 0%, K: 100%.    Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Error 0008 occurs when rich black is used in text. Learn how to switch to pure black (K: 100%) for sharp, readable print results.

Fix Launch Lab Error 0008: Rich Black in Text

Code 0008: Text uses rich black

<div style="background-color: #fff4e5; border-radius: 6px; padding: 16px; border-left: 6px solid #f1c40f; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Line thickness less than 0.25 points.</li></ul></div> <h3>What is the problem?</h3> The&nbsp;lines in your document are too thin&nbsp;and may not print reliably—they could appear&nbsp;faint, patchy, or not print at all. This guidance applies to vector lines created in design software such as Adobe Illustrator or InDesign. It does not apply to raster images imported from programs like Photoshop. That said, it’s helpful to remember: the smaller and more detailed the lines are—whether vector or raster—the harder they are to print clearly. For best results, ensure all lines meet the minimum recommended thickness.<hr><h3>How do I fix it?</h3> Check and adjust line width using the Stroke panel <h4>Adobe Illustrator and InDesign</h4><ol start="1"><li>Go to&nbsp;Window &gt; Stroke&nbsp;to open the&nbsp;Stroke panel.</li><li>Select a line to view its stroke width in the panel.</li><li>Use the numeric input or slider to adjust the line’s thickness.</li></ol> <h4>Affinity Publisher and Designer</h4><ol start="1"><li>Go to&nbsp;View &gt; Studio &gt; Stroke&nbsp;to open the&nbsp;Stroke panel.</li><li>Select a line to view its width.</li><li>Use the numeric input or slider to increase the line width as needed.</li></ol><hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Line thickness less than 0.25 points.       What is the problem?     The lines in your document are too thin and may not print reliably—they could appear faint, patchy, or not print at all.     This guidance applies to vector lines created in design software such as Adobe Illustrator or InDesign. It does not apply to raster images imported from programs like Photoshop.     That said, it’s helpful to remember: the smaller and more detailed the lines are—whether vector or raster—the harder they are to print clearly. For best results, ensure all lines meet the minimum recommended thickness.   How do I fix it?     Check and adjust line width using the Stroke panel     Adobe Illustrator and InDesign    Go to Window > Stroke to open the Stroke panel.    Select a line to view its stroke width in the panel.    Use the numeric input or slider to adjust the line’s thickness.       Affinity Publisher and Designer    Go to View > Studio > Stroke to open the Stroke panel.    Select a line to view its width.    Use the numeric input or slider to increase the line width as needed.     Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Avoid print issues caused by thin lines. Fix Error 0009 by increasing line thickness to 0.25pts or more in your design file.

Fix Launch Lab Error 0009: Line Thickness Too Thin

Code 0009: Line thickness less than 0.25pts

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Dieline is missing. A dieline must be included and set as a spot colour named "Dieline".</li></ul></div> <h3>What is the problem?</h3> Your artwork is missing dielines. Dielines are essential guides that tell our printers where to cut or fold your design. They ensure your artwork is positioned correctly so that all finishing processes happen in the right places. If dielines are missing, misaligned, or have been altered, your print may not be produced accurately. To avoid production issues, make sure the dielines in your file are present, correctly sized, and positioned exactly as provided in the original template.<hr><h3>How do I fix it?</h3> We recommend starting with the PDF templates generated for you in Launch Lab. Open the template in your preferred design software and transfer your artwork into it.<div style="background-color: #e8f4fd; border-left: 6px solid #0288d1; padding: 16px; border-radius: 6px; font-family: Arial, sans-serif; margin-top: 16px; margin-bottom: 16px;"><h4 dir="ltr" style="margin: 0 0 8px 0; color: #0277bd; font-size: 16px;">The dieline in your file must be set as a spot colour named “Dieline”.</h4></div>If you’re unsure how to create or apply a spot colour correctly, the easiest solution is to open the original template and copy and paste your artwork into it. The provided template already includes the correct spot colour settings for the dieline.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Dieline is missing. A dieline must be included and set as a spot colour named "Dieline".       What is the problem?     Your artwork is missing dielines.     Dielines are essential guides that tell our printers where to cut or fold your design. They ensure your artwork is positioned correctly so that all finishing processes happen in the right places.     If dielines are missing, misaligned, or have been altered, your print may not be produced accurately. To avoid production issues, make sure the dielines in your file are present, correctly sized, and positioned exactly as provided in the original template.   How do I fix it?     We recommend starting with the PDF templates generated for you in Launch Lab. Open the template in your preferred design software and transfer your artwork into it.   The dieline in your file must be set as a spot colour named “Dieline”.   If you’re unsure how to create or apply a spot colour correctly, the easiest solution is to open the original template and copy and paste your artwork into it. The provided template already includes the correct spot colour settings for the dieline.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Error 0012 occurs when your dieline is missing or not correctly set. Learn how to use templates and fix your file for accurate printing.

Fix Launch Lab Error 0012: Dieline Is Missing

Code 0012: Dieline is missing

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Duplicate dielines found.</li></ul></div> <h3>What is the problem?</h3> Your artwork contains&nbsp;multiple copies of the dieline. Dielines tell our printers where to cut or fold your print. They must be precisely sized and positioned to ensure accurate production. If the dielines are duplicated, misaligned, or altered, your artwork may not print correctly.<hr><h3>How do I fix it?</h3> Check whether your artwork contains a duplicate dieline layer. If you find one, simply delete the extra layer, save your file, and re-upload it. We recommend starting with the PDF templates provided by Launch Lab. Open the template in your preferred design software and transfer your artwork into it before uploading. If you’ve already used the template but are still seeing this warning, the simplest solution is to open the original template again, copy and paste your artwork into it, and re-upload the new file. This ensures the dieline is correctly set up and avoids any accidental duplication.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Duplicate dielines found.       What is the problem?     Your artwork contains multiple copies of the dieline.     Dielines tell our printers where to cut or fold your print. They must be precisely sized and positioned to ensure accurate production. If the dielines are duplicated, misaligned, or altered, your artwork may not print correctly.   How do I fix it?     Check whether your artwork contains a duplicate dieline layer. If you find one, simply delete the extra layer, save your file, and re-upload it.     We recommend starting with the PDF templates provided by Launch Lab. Open the template in your preferred design software and transfer your artwork into it before uploading.     If you’ve already used the template but are still seeing this warning, the simplest solution is to open the original template again, copy and paste your artwork into it, and re-upload the new file. This ensures the dieline is correctly set up and avoids any accidental duplication.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Fix Error 0013 by removing extra dielines in your print file. Ensure your document only contains one correctly placed dieline for accurate output.

Fix Launch Lab Error 0013: Duplicate Dielines Found

Code 0013: Duplicate dielines found

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Incorrect dieline/artwork dimensions. Dieline dimensions do not match expected values.</li></ul></div> <h3>What is the problem?</h3> Your artwork contains missing, incorrect, or misaligned dielines, which may prevent it from printing accurately. <span style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">Dielines tell our printers where to&nbsp;<span class="s2" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">cut or fold<span style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">&nbsp;your print. They must be&nbsp;<span class="s2" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">precisely sized and positioned<span style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">&nbsp;to ensure accurate production. If the dielines are&nbsp;<span class="s2" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">duplicated, misaligned, or altered<span dir="ltr" style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">, your artwork may not print correctly.<hr><h3>How do I fix it?</h3> <span style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">We recommend starting with the&nbsp;<span class="s1" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">PDF templates provided by Launch Lab<span style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">. Open the template in your preferred design software and&nbsp;<span class="s1" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">transfer your artwork<span dir="ltr" style="color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">&nbsp;into it before uploading. The dieline in your file must meet the following requirements:<ul><li>It matches the dimensions shown in the top right of the instruction PDF</li><li>It is visible in your file (the layer must not be hidden)</li><li>It is&nbsp;positioned above all other layers</li><li>It is set as a&nbsp;spot colour named “Dieline”</li></ul> If any of these settings are incorrect, missing, or have been accidentally altered, the easiest solution is to create a new file using the original Launch Lab template, copy your artwork into it, and re-upload the new file. This ensures the dieline is correctly configured for print.<hr><h3>Further help</h3> If this warning still appears after uploading your updated file, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Incorrect dieline/artwork dimensions. Dieline dimensions do not match expected values.       What is the problem?     Your artwork contains missing, incorrect, or misaligned dielines, which may prevent it from printing accurately.   Dielines tell our printers where to cut or fold your print. They must be precisely sized and positioned to ensure accurate production. If the dielines are duplicated, misaligned, or altered, your artwork may not print correctly.   How do I fix it?     We recommend starting with the PDF templates provided by Launch Lab. Open the template in your preferred design software and transfer your artwork into it before uploading.     The dieline in your file must meet the following requirements:    It matches the dimensions shown in the top right of the instruction PDF    It is visible in your file (the layer must not be hidden)    It is positioned above all other layers    It is set as a spot colour named “Dieline”       If any of these settings are incorrect, missing, or have been accidentally altered, the easiest solution is to create a new file using the original Launch Lab template, copy your artwork into it, and re-upload the new file. This ensures the dieline is correctly configured for print.   Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance.    

Fix Error 0014 by ensuring dielines match template size and are correctly positioned and named for accurate cutting and folding.

Fix Launch Lab Error 0014: Incorrect Dieline or Artwork Dimensions

Code 0014: Incorrect dieline/artwork dimensions

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Document is damaged and needs repair.</li></ul></div> <h3>What is the problem?</h3> Something went wrong while your file was being saved, moved, or uploaded. This can happen for a number of reasons, including software bugs, hard drive issues, or a disrupted internet connection during upload. As a result, your file appears to be damaged or corrupted, and Launch Lab is unable to open or process it.<hr><h3>How do I fix it?</h3> Open your original working file and re-export the print-ready file from there. Once you’ve done that, simply re-upload the new file to Launch Lab.<hr><h3>Further help</h3> If this error code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Document is damaged and needs repair.       What is the problem?     Something went wrong while your file was being saved, moved, or uploaded. This can happen for a number of reasons, including software bugs, hard drive issues, or a disrupted internet connection during upload.     As a result, your file appears to be damaged or corrupted, and Launch Lab is unable to open or process it.   How do I fix it?     Open your original working file and re-export the print-ready file from there.     Once you’ve done that, simply re-upload the new file to Launch Lab.   Further help     If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Error 0015 by re-exporting your file from the original source. This error means your uploaded file was damaged and cannot be used.

Fix Launch Lab Error 0015: Document Is Damaged and Needs Repair

Code 0015: Document is damaged and needs repair

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Document is encrypted.</li></ul></div> <h3>What is the problem?</h3> Your PDF is password-locked, which means we’re unable to open or print it. If you didn’t set a password intentionally, it’s likely that you’re using a PDF export preset in Illustrator or InDesign that includes encryption settings by default.<hr><h3>How do I fix it?</h3> You’ll need to disable password protection when exporting your file, or remove the password from the existing PDF. If you’re using Affinity Designer or Publisher, you can ignore this message—Affinity software does not include password protection options. Adobe Illustrator and InDesign<ol start="1"><li>In the top menu, go to File &gt; Save As…</li><li>In the Format dropdown, select Photoshop PDF and click Save.</li><li>In the Save Adobe PDF dialog box, set your usual PDF export options.</li><li>In the left-hand menu, click Security.</li><li>Make sure the checkboxes for:<ul><li>Require a password to open the document</li><li>Use a password to restrict printing, editing and other tasksare&nbsp;not ticked.</li></ul></li><li>Click&nbsp;Save PDF.</li><li>Re-upload your file to Launch Lab.</li></ol> Adobe Acrobat ProAlternatively, you can remove an existing password using Adobe Acrobat Pro:<ol start="1"><li>Open your PDF in Acrobat Pro.</li><li>Go to&nbsp;Tools &gt; Encrypt &gt; Remove Security.</li><li>If the file has an Open password, click OK to remove it.</li><li>If it has a Permissions password, enter the password when prompted, then click OK.</li><li>Save the PDF and re-upload it to Launch Lab.</li></ol><hr><h3>Further help</h3> If this error code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Document is encrypted.       What is the problem?     Your PDF is password-locked, which means we’re unable to open or print it.     If you didn’t set a password intentionally, it’s likely that you’re using a PDF export preset in Illustrator or InDesign that includes encryption settings by default.   How do I fix it?     You’ll need to disable password protection when exporting your file, or remove the password from the existing PDF.     If you’re using Affinity Designer or Publisher, you can ignore this message—Affinity software does not include password protection options.     Adobe Illustrator and InDesign    In the top menu, go to File > Save As…    In the Format dropdown, select Photoshop PDF and click Save.    In the Save Adobe PDF dialog box, set your usual PDF export options.    In the left-hand menu, click Security.    Make sure the checkboxes for:    Require a password to open the document    Use a password to restrict printing, editing and other tasks  are not ticked.      Click Save PDF.    Re-upload your file to Launch Lab.          Adobe Acrobat Pro  Alternatively, you can remove an existing password using Adobe Acrobat Pro:    Open your PDF in Acrobat Pro.    Go to Tools > Encrypt > Remove Security.    If the file has an Open password, click OK to remove it.    If it has a Permissions password, enter the password when prompted, then click OK.    Save the PDF and re-upload it to Launch Lab.     Further help     If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Error 0016 by removing password protection from your PDF. Encrypted files cannot be verified or printed by Launch Lab.

Fix Launch Lab Error 0016: Document Is Encrypted

Code 0016: Document is encrypted

<div style="background-color: #fff4f4; border-radius: 6px; padding: 16px; border-left: 6px solid #e74c3c; font-family: Arial, sans-serif;">❗ Errors<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Incorrect page count. Document has unexpected page count.</li></ul></div> <h3>What is the problem?</h3> Most print-ready design files are expected to contain multiple pages, even for components that may not seem obvious at first - such as box art or playing cards. For example:If your game includes 18 cards with different faces, the artwork PDF should contain 18 pages -&nbsp;one page per card front. (The card back is submitted as a separate file.) Another example:For box art, the PDF should contain two pages -&nbsp;one for the box cover, and one for the box base. Error 0017 occurs when the number of pages in your file does not match what’s expected for the component you’ve ordered. Common issues include:<ul><li>Supplying only one page when multiple are required</li><li>Including card backs in the same file as card fronts</li><li>Adding extra pages that don’t belong</li></ul> If the page count is incorrect, our printers can’t process your file accurately.<hr><h3>How do I fix it?</h3> The easiest way to resolve this issue is to download the template provided in Launch Lab for the specific component you’re working on and build your artwork into that template. Ensure your final PDF includes the correct number of pages, based on your project component:<ul><li>An 18-card deck = 18 pages per PDF (one 18 page PDF for the fronts and one 18 page PDF for the backs)</li><li>A 24-page rulebook = 24 pages</li><li>Box art = 2 pages (lid and base)</li></ul> Double-check that&nbsp;no extra pages&nbsp;are included and that&nbsp;card backs are supplied separately.<h4> </h4><hr><h3>Further help</h3> If this error code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ❗ Errors   Incorrect page count. Document has unexpected page count.       What is the problem?     Most print-ready design files are expected to contain multiple pages, even for components that may not seem obvious at first - such as box art or playing cards.     For example:  If your game includes 18 cards with different faces, the artwork PDF should contain 18 pages - one page per card front. (The card back is submitted as a separate file.)     Another example:  For box art, the PDF should contain two pages - one for the box cover, and one for the box base.     Error 0017 occurs when the number of pages in your file does not match what’s expected for the component you’ve ordered. Common issues include:    Supplying only one page when multiple are required    Including card backs in the same file as card fronts    Adding extra pages that don’t belong       If the page count is incorrect, our printers can’t process your file accurately.   How do I fix it?     The easiest way to resolve this issue is to download the template provided in Launch Lab for the specific component you’re working on and build your artwork into that template.     Ensure your final PDF includes the correct number of pages, based on your project component:    An 18-card deck = 18 pages per PDF (one 18 page PDF for the fronts and one 18 page PDF for the backs)    A 24-page rulebook = 24 pages    Box art = 2 pages (lid and base)       Double-check that no extra pages are included and that card backs are supplied separately.      Further help     If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance.    

Resolve Error 0017 by ensuring your PDF has the correct number of pages for your component type. Use Launch Lab templates for accuracy.

Fix Launch Lab Error 0017: Incorrect Page Count

Code 0017: Incorrect page count

<div style="background-color: #fffaf3; border-radius: 6px; padding: 16px; border-left: 6px solid #f39c12; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Artwork may not have sufficient bleed.</li></ul></div> <h3>What is the problem?</h3> Printed artwork often runs right to the edge of the final product - whether it’s a card, box, or other component. This effect, known as bleed, avoids unwanted white borders by allowing the artwork to extend beyond the trim area. To achieve this, the item is printed on an oversized sheet, and the artwork must extend 3mm beyond the dieline or trim edge. This extra area is known as the bleed, and it is trimmed off after printing to create a clean, edge-to-edge finish. If your artwork doesn’t include sufficient bleed, the final product may print with unwanted white gaps at the edges - this happens when the artwork doesn’t reach far enough beyond the cut line.<hr><h3>How do I fix it?</h3> If you’ve set up your artwork using a Launch Lab template, your file should already include a dielines layer on top of your artwork. This layer helps ensure your file is correctly prepared for print. It includes:<ul><li>Cut lines – where the artwork will be cut</li><li>Fold lines – where the product will be folded (if applicable)</li><li>Bleed lines – showing how far artwork should extend beyond the trim</li><li>Margin lines – helping you keep important text or images away from the edge</li></ul> <div style="background-color: #f0f8ff; border-radius: 6px; padding: 16px; border-left: 6px solid #2980b9; font-family: Arial, sans-serif;">? Tips<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">PDF templates include the correct size, resolution, and dielines. They’re ideal if you’re unsure about any aspect of artwork setup, as they take care of all the technical details for you.</li><li dir="ltr">If you just need to check the bleed on an existing finished file, consider using a PNG template instead. These include only the dielines and are easy to overlay on your artwork to verify alignment.</li></ul></div> <hr><h3 style="box-sizing: border-box; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; line-height: 30.63px; color: rgb(24, 50, 71); margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;">Further help</h3><p class="p2" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 1.4; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p class="p1" dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 1.4; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">If this warning still appears after uploading your updated file, please contact our team at&nbsp;<a href="mailto:support@launchtabletop.com" style="box-sizing: border-box; color: rgb(44, 92, 197);">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Artwork may not have sufficient bleed.       What is the problem?     Printed artwork often runs right to the edge of the final product - whether it’s a card, box, or other component. This effect, known as bleed, avoids unwanted white borders by allowing the artwork to extend beyond the trim area.     To achieve this, the item is printed on an oversized sheet, and the artwork must extend 3mm beyond the dieline or trim edge. This extra area is known as the bleed, and it is trimmed off after printing to create a clean, edge-to-edge finish.     If your artwork doesn’t include sufficient bleed, the final product may print with unwanted white gaps at the edges - this happens when the artwork doesn’t reach far enough beyond the cut line.   How do I fix it?     If you’ve set up your artwork using a Launch Lab template, your file should already include a dielines layer on top of your artwork. This layer helps ensure your file is correctly prepared for print. It includes:    Cut lines – where the artwork will be cut    Fold lines – where the product will be folded (if applicable)    Bleed lines – showing how far artwork should extend beyond the trim    Margin lines – helping you keep important text or images away from the edge        ? Tips   PDF templates include the correct size, resolution, and dielines. They’re ideal if you’re unsure about any aspect of artwork setup, as they take care of all the technical details for you.  If you just need to check the bleed on an existing finished file, consider using a PNG template instead. These include only the dielines and are easy to overlay on your artwork to verify alignment.        Further help     If this warning still appears after uploading your updated file, please contact our team at support@launchtabletop.com for further assistance. 

Resolve Warning 0018 by ensuring artwork bleed is set correctly. Use Launch Lab templates to avoid white edges on printed items.

Fix Launch Lab Error 0018: Insufficient Bleed Warning

Code 0018: Artwork may not have sufficient bleed

<div style="background-color: #fffaf3; border-radius: 6px; padding: 16px; border-left: 6px solid #f39c12; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Dielines are present but not visible.</li></ul></div> <h3>What is the problem?</h3>Dielines are the guides Launch Lab’s printers use to determine how to crop and fold each printed component. When you use a Launch Lab template, these dielines are included as spot colours, which tells the printer to ignore them during printing—so they won’t appear on the final product. However, onscreen, the dieline layer appears as visible lines over your artwork to help guide layout and positioning. It’s common for designers to temporarily hide the dieline layer while working, to avoid visual clutter. If the designer forgets to turn this layer back on before exporting, the exported file will be missing dielines, which can trigger this error.<hr><h3>How do I fix it?</h3>The process differs for Adobe and Affinity products. Step-by-step details for both are below.<h4>Adobe Illustrator and InDesign</h4>When exporting to PDF, in the Export Adobe PDF dialog box:<ul><li>On the left-hand menu, click Output.</li><li>In the Output pane, click the Ink Manager button.</li><li>In the Ink Manager pop-up, check to make sure you can see 4 spot colours called Bleedline, Dieline, Foldline, and Marginline.</li><li>Ensure that the All Spots to Process checkbox is not ticked.</li><li>Click Export to finish.</li></ul> <img src="https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51228360104/original/QsYxtdripyLYnqzxbl9v3SN1N2jLxHXLzQ.png?1748913352" style="width: auto; max-width: 100%;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="51228360104"> <h4>Affinity Publisher</h4>Troubleshoot this issue in your Publisher file with the following steps:<ul><li>Check the Layerspanel. Ensure that the dielines layer:<ul><li>…is present</li><li>…is named ‘dielines’</li><li>…contains visible dielines</li><li>…is the topmost layer</li><li>…has layer visibility switched on</li><li>…is locked</li><li>…doesn't include any artwork or text</li></ul></li><li>Check the Swatches panel. Ensure the spot colours for Bleedline, Dieline, Foldline, and Marginline are all shown there.</li></ul> <img src="https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51228360235/original/nDvglnlRrAsmc07NBY7zWrbwL36OkflmKg.png?1748913373" style="width: auto; max-width: 100%;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="51228360235"> <h4>Affinity Designer</h4>When you import an AI template in Affinity Designer, the process differs from that in Affinity Publisher. In Designer, the dielines are imported as a PDF, requiring you to set up the file manually, making it easier for some steps to be overlooked.Troubleshoot this issue in your Designer file with the following steps:<ul><li>Check the Layerspanel. Ensure that the dielines layer:<ul><li>…is present</li><li>…is named ‘dielines’</li><li>…contains visible dielines</li><li>…is the topmost layer</li><li>…has layer visibility switched on</li><li>…is locked</li><li>…doesn't include any artwork or text</li></ul></li><li>Check the Swatches panel. Ensure the spot colours for Bleedline, Dieline, Foldline, and Marginline are all shown there.</li></ul><hr><h3>Further help</h3>If this warning code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Dielines are present but not visible.       What is the problem?  Dielines are the guides Launch Lab’s printers use to determine how to crop and fold each printed component.     When you use a Launch Lab template, these dielines are included as spot colours, which tells the printer to ignore them during printing—so they won’t appear on the final product.     However, onscreen, the dieline layer appears as visible lines over your artwork to help guide layout and positioning. It’s common for designers to temporarily hide the dieline layer while working, to avoid visual clutter.     If the designer forgets to turn this layer back on before exporting, the exported file will be missing dielines, which can trigger this error.   How do I fix it?  The process differs for Adobe and Affinity products. Step-by-step details for both are below.  Adobe Illustrator and InDesign  When exporting to PDF, in the Export Adobe PDF dialog box:   On the left-hand menu, click Output.  In the Output pane, click the Ink Manager button.  In the Ink Manager pop-up, check to make sure you can see 4 spot colours called Bleedline, Dieline, Foldline, and Marginline.  Ensure that the All Spots to Process checkbox is not ticked.  Click Export to finish.              Affinity Publisher  Troubleshoot this issue in your Publisher file with the following steps:   Check the Layerspanel. Ensure that the dielines layer:  …is present  …is named ‘dielines’  …contains visible dielines  …is the topmost layer  …has layer visibility switched on  …is locked  …doesn't include any artwork or text    Check the Swatches panel. Ensure the spot colours for Bleedline, Dieline, Foldline, and Marginline are all shown there.                 Affinity Designer  When you import an AI template in Affinity Designer, the process differs from that in Affinity Publisher. In Designer, the dielines are imported as a PDF, requiring you to set up the file manually, making it easier for some steps to be overlooked.  Troubleshoot this issue in your Designer file with the following steps:   Check the Layerspanel. Ensure that the dielines layer:  …is present  …is named ‘dielines’  …contains visible dielines  …is the topmost layer  …has layer visibility switched on  …is locked  …doesn't include any artwork or text    Check the Swatches panel. Ensure the spot colours for Bleedline, Dieline, Foldline, and Marginline are all shown there.    Further help  If this warning code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance. 

Resolve Warning 0019 by ensuring dieline layers are visible and correctly set before PDF export. Prevent cropping and folding errors in print.

Fix Launch Lab Error 0019: Dielines Present but Not Visible

Code 0019: Dielines are present but not visible

<div style="background-color: #fffaf3; border-radius: 6px; padding: 16px; border-left: 6px solid #f39c12; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Text is outside margin.</li></ul></div> <h3>What is the problem?</h3>When a design is commercially printed, it’s cropped down to size. To prevent important content from being trimmed off, all Launch Lab templates include a margin line (also called a safe zone) inside the dieline. This line marks the area where text and key artwork should be safely positioned. Anything placed inside the margin is guaranteed to remain visible after trimming. If you’re seeing this error, it means some text in your artwork sits on or outside the margin line, and may be at risk of being cropped off during production.<hr><h3>How do I fix it?</h3>The fix is straightforward, but it may take time depending on the length of your document:Go through each page and&nbsp;locate any text that sits on or outside the margin line, then&nbsp;move it inside the safe zone. Where possible, avoid placing text too close to the edge. Giving your content room to breathe not only helps avoid print issues but also results in a cleaner, more readable design—which is better for your players, too.<hr><h3>Further help</h3>If this warning code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Text is outside margin.       What is the problem?  When a design is commercially printed, it’s cropped down to size. To prevent important content from being trimmed off, all Launch Lab templates include a margin line (also called a safe zone) inside the dieline.     This line marks the area where text and key artwork should be safely positioned. Anything placed inside the margin is guaranteed to remain visible after trimming.     If you’re seeing this error, it means some text in your artwork sits on or outside the margin line, and may be at risk of being cropped off during production.   How do I fix it?  The fix is straightforward, but it may take time depending on the length of your document:  Go through each page and locate any text that sits on or outside the margin line, then move it inside the safe zone.     Where possible, avoid placing text too close to the edge. Giving your content room to breathe not only helps avoid print issues but also results in a cleaner, more readable design—which is better for your players, too.   Further help  If this warning code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance. 

Resolve Warning 0020 by placing all text inside the safe zone to avoid accidental cropping in print production.

Fix Launch Lab Error 0020: Text Outside Margin

Code 0020: Text is outside margin

<div style="background-color: #fffaf3; border-radius: 6px; padding: 16px; border-left: 6px solid #f39c12; font-family: Arial, sans-serif;">⚠️ Warnings<ul style="margin: 8px 0 0 20px; padding: 0; color: #2c3e50; font-size: 14px;"><li dir="ltr">Output Intent not CMYK</li></ul></div> <h3>What is the problem?</h3>Most design software that exports to PDF offers a range of presets—predefined combinations of settings tailored for different uses. For example, one preset might optimise the file for screens (with reduced detail and smaller file size), another for home printing, and another for commercial print production. Some of these presets include output intent profiles, which tell the PDF how to handle and display colour. If you’re seeing this error, your PDF was exported using a preset that specifies a colour profile other than CMYK. This can lead to unpredictable colour shifts when printed and may affect the accuracy of your final product.<hr><h3>How do I fix it?</h3><h4> </h4><h4>Adobe Illustrator and InDesign</h4> The easiest way to ensure your files are correctly set up for print is to use Launch Lab’s export profiles and colour workspaces. These are available for:<ul><li>Export profiles: Adobe Illustrator and InDesign</li><li>Colour workspaces: Illustrator, InDesign, and Photoshop</li></ul> These files are quick to install and automate the correct settings for reliable, high-quality results. We strongly recommend using them. Click here to <a href="https://drive.google.com/drive/folders/1-aECUQ5-fbldvXgpnKBIgJAbnfuzGatD">download the files for your app</a>.<h5> </h5>To set them up:<hr>Export Profiles InDesign<ol start="1"><li>Go to&nbsp;File &gt; Adobe PDF Presets &gt; Define</li><li>Click Load</li><li>Select the .joboptions file provided for InDesign</li></ol> Illustrator<ol start="1"><li>Go to&nbsp;Edit &gt; Adobe PDF Presets</li><li>Click Import</li><li>Select the .joboptions file provided for Illustrator</li></ol><hr>Working Colour Spaces For&nbsp;InDesign,&nbsp;Illustrator, and&nbsp;Photoshop:<ol start="1"><li>Go to&nbsp;Edit &gt; Color Settings</li><li>Click Load</li><li>Select the appropriate .csf file (Colour Settings File) for your software</li></ol> Once these profiles are loaded,&nbsp;re-export your PDF, and&nbsp;upload it to Launch Lab.<hr><h4>Affinity Publisher, Affinity Designer, or other software</h4><ol start="1"><li>Open the PDF export settings in your software</li><li>Look for&nbsp;Output Intent Profile</li><li>Select Working CMYK as the profile</li><li>Export your PDF and upload it to Launch Lab</li></ol><hr><h3>Further help</h3>If this error code persists after you upload your modified document, please contact our team at <a href="mailto:support@launchtabletop.com">support@launchtabletop.com</a> for further assistance.

  ⚠️ Warnings   Output Intent not CMYK       What is the problem?  Most design software that exports to PDF offers a range of presets—predefined combinations of settings tailored for different uses. For example, one preset might optimise the file for screens (with reduced detail and smaller file size), another for home printing, and another for commercial print production.     Some of these presets include output intent profiles, which tell the PDF how to handle and display colour.     If you’re seeing this error, your PDF was exported using a preset that specifies a colour profile other than CMYK. This can lead to unpredictable colour shifts when printed and may affect the accuracy of your final product.   How do I fix it?     Adobe Illustrator and InDesign     The easiest way to ensure your files are correctly set up for print is to use Launch Lab’s export profiles and colour workspaces. These are available for:    Export profiles: Adobe Illustrator and InDesign    Colour workspaces: Illustrator, InDesign, and Photoshop       These files are quick to install and automate the correct settings for reliable, high-quality results. We strongly recommend using them.     Click here to download the files for your app.     To set them up:   Export Profiles     InDesign    Go to File > Adobe PDF Presets > Define    Click Load    Select the .joboptions file provided for InDesign       Illustrator    Go to Edit > Adobe PDF Presets    Click Import    Select the .joboptions file provided for Illustrator     Working Colour Spaces     For InDesign, Illustrator, and Photoshop:    Go to Edit > Color Settings    Click Load    Select the appropriate .csf file (Colour Settings File) for your software       Once these profiles are loaded, re-export your PDF, and upload it to Launch Lab.   Affinity Publisher, Affinity Designer, or other software    Open the PDF export settings in your software    Look for Output Intent Profile    Select Working CMYK as the profile    Export your PDF and upload it to Launch Lab     Further help  If this error code persists after you upload your modified document, please contact our team at support@launchtabletop.com for further assistance. 

How to fix ‘Code 0021: Output intent not CMYK’ when exporting print-ready PDFs. Learn how to use correct colour settings to avoid printing issues in Launch Lab.

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